"This location never gets my order right. Staff are all very friendly and pleasant but man I just want my order made correctly for once. This is such a frequent issue that I took to the customer service email to alert the management of this location of the frequent incorrectly made items, and she was very apologetic and sent some coupons, which I appreciate. Unfortunately, each time I've been back since then, my order continues to be incorrect. Tonight, I ordered a salted caramel shake. It came out as a concrete mixer. Alright, fine, I'll wait for it to melt a bit. After waiting a bit I taste it and it doesn't taste like salted caramel, just regular- but, perhaps thatcould be my own mistaken perception, I think to myself and continue eating. A few more bites reveals that there are chunks of cookie dough in it. I probably got someone else's order. I get it, things happen..but it's literally every time I go here which is why I'm taking to to a review at this point. Every time I go my custard order is either made with the wrong flavor custard or has the wrong toppings on it (which is not always immediately apparent, because for whatever reason this location also likes to put candy at the BOTTOM of the sundae dish so you don't actually get any until the last few bites). Idk. I just want to leave this place with my correct order for once. I do always go through drive thru so this may be a drive thru specific issue"

"Idk if its the staff or what but I'm always waiting a ridiculous amount of time for 1 item. I get the "freshness' and 'cook to order' but the service is thee slowest, at this location. I've been the only one in line and it took 15 minutes to make a single scoop. The staff just stands around talking about nonsense"

"This Culver's is near Dane County Airport. It was a convenient stop on my way out of Madison. The restaurant was clean & quiet. The food was perfect. It was a fantastic treat after a long flight."

"We always have the best experience and the best food when we go to Culver's. The wait time is a little longer than normal. Fast food restaurant cuz they make your food fresh."

"This chain has it down! The burgers were yummy with a good grease to meat ratio. Cheese curds were a hit...you are in Wisconsin."