"Great coffee, horrible service. Ordered coffee in mid November, prior to Thanksgiving. Still not here. I live 1.5 hrs from Superior, WI. I’ve emailed and made multiple calls (> 3) to the company. No picking up of calls, no return communication or acknowledgment of my inquiry. What company doesn’t answer their phones during business hours or respond to emails? Also over a month & no order progress. Disappointed."

"Ordered creamer and such 3 weeks ago. Email with verification of order keeps showing pending. I've left 2 voice mails to find out where my 2 orders are and no call back or email back. This company seems to be a fraud at best if not criminal in nature."

"My order has finally arrived! I placed it on 9/15 and received it on 12/8. There was a significant delay, and the company is clearly behind, but Pete kept in touch and explained the situation each time I reached out. In the end, I did receive the correct item."

"DO NOT ORDER !!!! This company is not filling orders. I placed an order and Its been over 30 days. I wanted to cancel order but they wont let you. They haven't charged my card and I will be denying any charges from them."

"I feel like this place was a business at one time, but I feel like something may have happened to the person that ran it and it's running on auto pilot. I placed an online order, I sent a couple emails and called the customer service phone number, no one ever answers and there is always a voicemail going. I left a message, I never received a reply to my emails and no one ever called me back. Ultimately after 4 weeks of no update, I had to open a claim with PayPal and after an additional week of waiting and no reply from this company, PayPal issued me a refund."