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About Cold Stone Creamery

Ice cream chain offering design-your-own creations hand-mixed on a granite slab, plus shakes & more.

What People Are Saying

from Google

"Not the best. on goggle it said you were closed but when driving by it was open and every time l order they forget half my stuff. I don’t get how it is that hard for someone to read the order and get it right? Not that good."

"I guess I'd rather support Mom and Pop places that make homemade ice cream. Grew up with hand turned as a kid. Nothing beats that. For the price, sure could be better! Kids love it! 5 star plus from my cousins granddaughter!"

★★

"Terrible. They had one person working who looked like she was new and looked like she was about to cry, another girl would peak in every once in a while and then walk back into the back, not helping the girl making the ice cream at all. There was a short line. We waited for an hour and finally ended up leaving without getting anything because it was obvious it would be at least another half hour. It is sad that management was not there to help the situation and that the poor worker was expected to do it by herself when she obviously was struggling. I know it's hard to find workers but I also don't know why anyone would want to work there if they are left out on their own without help."

"Ordered online for the first time. Showed up to pick up order. Strike #1 - 3 workers are standing around talking and no one says hello or anything. After a minute we have to say hey we’re here to pick up an order. Strike #2 - we are handed the order and everything is in a cup even though we ordered waffle cones and bowls. I say these are not right. One worker says oh we are out of bowls (he wasn’t even going to bother to tell me!) I said ok I paid extra for those can I get a refund? He said well the plain cones are the same price do you want some of those? That is not true at all - chocolate dipped is more than plain and bowls are more than cones but I didn’t waste my time arguing. Strike #3 - one of my kids got the tiniest portion of ice cream , it was literally like a free sample size. My other kid ordered the same size and his portion was normal. Three strikes and you’re out, ain’t going back."

"Was the worst experience I’ve ever had there, I get that they(employees) were over being there… it’s close to closing time, but having to ask them to help us because none of them would.. they were mopping and wouldn’t even acknowledge us… what’s the point in being there if you aren’t going to do the job you’re being paid for … worst experience I’ve had there… you guys can do better."

Hours

Monday 11:00 AM – 9:00 PM
Tuesday 11:00 AM – 9:00 PM
Wednesday 11:00 AM – 9:00 PM
Thursday 11:00 AM – 9:00 PM
Friday 11:00 AM – 9:00 PM
Saturday 11:00 AM – 9:00 PM
Sunday 11:00 AM – 9:00 PM

Frequently Asked Questions

What are Cold Stone Creamery's hours?
Cold Stone Creamery is located in Casper, Wyoming. Monday: 11:00 AM – 9:00 PM. Tuesday: 11:00 AM – 9:00 PM. Wednesday: 11:00 AM – 9:00 PM. Thursday: 11:00 AM – 9:00 PM. Friday: 11:00 AM – 9:00 PM. Saturday: 11:00 AM – 9:00 PM. Sunday: 11:00 AM – 9:00 PM.
Where is Cold Stone Creamery located?
Cold Stone Creamery is located at 939 E 2nd St Unit 700, Casper, WY 82601, United States, Casper, WY. You can get directions using the map above.
What is Cold Stone Creamery's phone number?
You can reach Cold Stone Creamery at (307) 237-3960.
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