"Today I went to get some pastries, they had an abundance of choices! I absolutely love this location! Always so clean and the ladies are always professional and so sweet! Today was my birthday and they had everyone sing happy birthday to me. It was honestly the best feeling in the world. Plus I got some sweet delicious food. My favorite was the cheese pastelitos. I will be coming again in the future. The cafe con leche was delicious also."

"Y’all need to hire more people for high buying days. And prioritize people already in the store for pickups vs making orders for people not there. And if someone just got there don’t work their order over people who have been waiting a while already it’s insulting. seeing people walk in and out who just got there is crazy. Being told to order online by staff at a previous visit where I was in your waiting line with a number for over 90 minutes !!!! And she said to order online because it’s faster and then waiting over half an hour to pickup is insane. Your staff is great but your lack of planning properly for rush morning times is ridiculous. Your food and staff are wonderful but managements lack of planning kills me every time. I don’t understand why it’s so understaffed on days it is obviously going to be higher traffic (holidays, fridays). Management needs to do better because the girls are working hard but people need to Get to work to be able to afford to buy from your spot. You need a better system."

"I’m incredibly disappointed with my experience at Vicky Bakery. I trusted them to make my wedding cake, and what I received was nothing short of a disaster. The cake caved in on its last layer, and when I called to address the issue, the lady on the phone became incredibly defensive. She insisted the cake had left their facility in perfect condition, without even taking the time to understand the problem. After further inspection, it was clear that the bottom layer, which was supposed to hold the other layers, had no support at all. It felt like I was left with a cake that was more of a liability than a beautiful dessert for my wedding. For a nearly $300 cake, this is completely unacceptable. This was supposed to be a cherished part of our wedding and memories, and instead, I was left feeling frustrated and let down. I will never trust Vicky Bakery again, and I urge anyone considering them to look elsewhere. It’s a shame that such a large company could show so little care and accountability."

"Had a horrible experience with Berta she was very rude and disrespectful. Once our number was called we head towards her patiently waiting as there was someone infront of us. When the lady leaves we come towards Berta and she looks at us with a nasty face and she said what’s your number we said 76 and she said we already called that we’re in 78 mind you not even a second passes by when she said number 76. She started giving us looks and told us that we had to get a new ticket when we were waiting in line to be next. Another customer even notice how rude and unfair she was being with us and told her you just called the number. Overall she made us have a horrible experience in Vicky bakery."

"Ohh my god I bought 4 Eclear for new year eve and they all had mold inside. How grouse!!"