"I come here just about everyday and the service is always phenomenal.Bo is my absolute fav my kiddos love coming in on the weekends to see him. Jake is always kind and quick. He made thee most perfect leaf today. The coffee is always perfectly crafted, the ice cream is good as well. Love coming here!"

"Our Proof experience at Cream & Sugar Unfortunately, this was disappointing. Whenever my mother-in-law comes to visit, we love exploring new coffee places and we had high expectations. The young man who helped us was kind and polite, and this is definitely not his fault? it’s the café’s policies. However, the coffee itself was a huge letdown. It tasted like plain sugar water, with absolutely no coffee flavor. When we mentioned that we didn’t like the coffee, he acted as if he called the manager and then came back to tell us that a refund was not possible. In the end, we paid $20 for coffee that was not drinkable, which honestly felt like throwing money away. Experiences like this are frustrating, especially when you’re not paying $5—you’re paying close to $20 expecting quality and a good coffee experience. Sadly, that was not the case. I hope the café reconsiders both the quality of their drinks and how situations like this are handled with customers."

"This place used to be my go to place for latte; however, the service and coffee have not been the best over the past couple of months. I ordered a hot latte but it came a bit warmer than room temperature. When I asked for what they could do, the lady offered she can either microwave quickly(hmmm....microwave for a $7 coffee?!) or she will have to make a new coffee(with less preferable tone for the later option). While one of the lady was microwaving my coffee, I heard two employees talking behind about my request in the kitchen, which made me feel unpleasant. Overall, I still like this place but the quality of coffee and service don't feel the same as before."

"I ordered a butter pecan iced latte and it was absolutely disgusting. It was one of the worst coffees I have ever ordered, the butter pecan flavor tastes like medicine and the coffee was weak. It tasted like I was drinking old drip coffee, not even espresso. Also I ordered this for pickup on DoorDash and was given a hot coffee first. Apparently the picture of an iced latte for your hot coffee is my fault. They did remake it but should probably straighten out there photos used on DoorDash. Wont be returning"

"Amazing place with great coffee and ice cream absolutely loved strawberry ice cream and Cortado! Great service. We will be back."